Murali runs global operations and delivery for COGNATIV across teams in the US, Europe, and India. He was Global Head of Customer Experience at Nissan, operationalizing CX across more than 150 markets, and Senior Information Officer at AIG, where he led digital transformation and built the enterprise data and analytics platforms underneath it.
Earlier, at Credit Suisse, Commerzbank, and Albridge, he architected wealth and risk data platforms supporting over $1.5 trillion in assets.
He holds a Master's in Computer Management from Symbiosis, Pune.
